Privacy Policy

Background

This Privacy Policy applies as between you, the User of this Website and Devstars Ltd (Trading as London Web Design Agency) the owner and provider of this Web Site.  This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.

1.0 Our Promises

This policy applies as between you, and Devstars Ltd the owner and provider of this website.  This policy applies to our use of any and all data collected by us in relation to your use of the website and any services or systems therein.

Our promises to you and any data you provide us:

• We will ensure your data is protected and your privacy is kept
• We will only collect and process your data when necessary
• We will not sell, let, or in any way distribute or, make public your personal information
• We will not spam you, we despise this as much as you do!

Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

2.0 Personal Data we would collect from you

• Personal Details, such as:
  Name, Gender, Job Title, Profession
• Contact Information, such as:
  Email Addresses, Telephone Numbers
• Demographic Information, such as:
  Postcode, Preferences and Interests
• Financial Information, such as:
  Credit / Debit Card Numbers
• Your Website Interaction Information, such as:
  IP Address, Geological Location, Device and Operating System, Internet Browser Type and Version, URLs with regards to how you came to this website, your activity on this website and where you exit to

See Clause 8.0 with regards to accessing your Personal Data we may have collected.

3.0 Why we would collect your Personal Data

The above data may be required by us from time to time in order to provide you with the best possible service and experience when using our website.

Specifically, the collected data may be used by us for the following reasons:

• internal record keeping;
• improvement of our products/services;
• transmission by email of promotional materials that may be of interest to you;
• contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website.

Data Collected

Without limitation, any of the following Data may be collected:

2.1          name;

2.2          date of birth;

2.3          gender;

2.4          job title;

2.5          profession;

2.6          contact information such as email addresses and telephone numbers;

2.7          demographic information such as postcode, preferences and interests;

2.8          financial information such as credit/debit card numbers;

2.9          IP address (automatically collected);

2.10       web browser type and version (automatically collected);

2.11       operating system (automatically collected);

2.12       a list of URLs starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and

2.13       Cookie information (see Clause 10 below).

Our Use of Data

3.1          Any personal Data you submit will be retained by Devstars Ltd for as long as you use the Services and Systems provided on the Web Site.  Data that you may submit through any communications System that we may provide may be retained for a longer period of up to 6 months.

3.2          Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties.  This does include our affiliates and / or other companies within our group.

3.3          All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security, see Clause 9 below.

3.4          Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site.  Specifically, Data may be used by us for the following reasons:

• 3.4.1     internal record keeping;
• 3.4.2     improvement of our products/services;
• 3.4.3     transmission by email of promotional materials that may be of interest to you;
• 3.4.4     contact for market research purposes which may be done using email, telephone, fax or mail.  Such information may be used to customise or update the Web Site.

4.0 How we store and keep your Personal Data secure

Unless we are obliged or, permitted to do so by law and subject to Clause 6.0 below, your data will not be disclosed to third parties. This does include our affiliates and/or other companies within our group.

All personal data is stored securely in accordance with the principles of the Data Protection Act 1998.

Data security is of great importance to us and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected online. Specifically, we utilise the following systems:

• admin IP whitelisting
• two-step authentication
• regular software updates
• enforce strong passwords
• educate clients on security

Third-Party Web Sites and Services

Devstars Ltd may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing.  The providers of such services do have access to certain personal Data provided by Users of this Web Site.  Any Data used by such parties is used only to the extent required by them to perform the services that Devstars Ltd requests.  Any use for other purposes is strictly prohibited.  Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.

5.0 How long do we keep your Personal Data

Any personal data you submit will be retained by us for as long as you use the services and systems provided on the website.

The data that you may submit through any communications system, that we may provide, may be retained for a longer period of up to 12 months.

6.0 Usage of Third Party Websites and Services with regards to your Personal Data

We may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to:

• Payment handling
• Delivery of purchased items
• Search engine facilities
• Advertising
• Marketing

The providers of such services do have access to certain personal data provided by Users of this website

Any data used by such parties is used only to the extent required by them to perform the services that we request. Any use for other purposes is strictly prohibited.

Furthermore, any data that is processed by third parties must be processed within the terms of this policy and in accordance with the General Data Protection Regulation 2018 (GDPR).

Changes of Business Ownership and Control

5.1          Devstars Ltd may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties.  Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.

5.2          In the event that any Data submitted by Users will be transferred in such a manner, you will not be contacted in advance and informed of the changes.

Controlling Access to your Data

6.1          Wherever you are required to submit Data, you will be given options to restrict our use of that Data.  This may include the following:

• 6.1.1     use of Data for direct marketing purposes; and
  6.1.2     sharing Data with third parties.

7.0 How you can control our access to your Personal Data

Wherever you are required to submit Data, you will be given options to restrict our use of that Data.  This may include the following:

• Use of Data for direct marketing purposes
• Sharing Data with third parties.

You may also have access to certain areas of the website without providing any Personal Data at all. However, to use all services and systems available on the website you may be required to submit Account Information or other data.

You may restrict your internet browser’s use of cookies. For more information see Clause 9.0 below.

Your Right to Withhold Information

7.1          You may access certain areas of the Web Site without providing any Data at all.  However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data.

7.2          You may restrict your internet browser’s use of Cookies.  For more information see Clause 10 below.

8.0 How you can access your Personal Data

You may access your account at any time to view or amend the data.  You may need to modify or update your Data if your circumstances change.  

Additional data as to your marketing preferences may also be stored and you may change this at any time.  

You can ask us whether we are keeping Personal Data about you in the following forms.

• By Emailing us here – info@devstars.co.uk
• By Postal Address – Devstars Ltd, Unit 168, 30 Red Lion Street, Richmond, TW9 1RB.

Upon request, we will provide you with a readable copy of the personal data which we keep about you, although we may require proof of your identity.

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data amended, erased or completed.

If you would like to access amend, remove and/or move your Personal Data that we may hold, please contact us via the credentials below :

• Name/designation: Miles Gripton
• Address: Data Protection Dept., Devstars Ltd, Unit 168, 30 Red Lion Street, Richmond, TW9 1RB.
• Phone Number:   0208 8898 3993
• Email address: info@devstars.co.uk

Accessing your own Data

8.1          You may access your Account at any time to view or amend the Data.  You may need to modify or update your Data if your circumstances change.  Additional Data as to your marketing preferences may also be stored and you may change this at any time.  You can ask us whether we are keeping personal data about you by sending postal mail to this address – Devstars Ltd, Unit 168, 30 Red Lion Street, Richmond, TW9 1RB. Upon request, we will provide you with a readable copy of the personal data which we keep about you, although we may require proof of your identity. We will provide the information upon payment of the current statutory fee, which is £10. We allow you to challenge the data that we hold about you and, where appropriate, you may have the data amended, erased or completed. If you have an enquiry or concern about our privacy policy, please contact:

Name/designation:  Miles Gripton

Address:     Personnel Dept., Devstars Ltd, Unit 168, 30 Red Lion Street, Richmond, TW9 1RB.

Phone Number:      0208 8898 3993

Email address:       personnel@devstars.co.uk

Security

9.1          Data security is of great importance to Devstars Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.

9.2          Specifically we utilise the following systems:

• 9.2.1     admin IP whitelisting

Cookies

10.1       Devstars Ltd may set and access first-party Cookies on your computer.  Cookies that may be placed on your computer are detailed in Schedule 1 to this Policy.  These Cookies are integral to the services provided by the Web Site to you.

10.2       You can choose to enable or disable Cookies in your web browser.  By default, your browser will accept Cookies, however, this can be altered.  For further details please consult the help menu in your browser.  Disabling Cookies may prevent you from using the full range of Services available on the Web Site.

10.3       You may delete Cookies, however, you may lose any information that enables you to access the Web Site more quickly.

10.4       [The Web Site uses the third-party Cookies detailed in Schedule 2 to this Policy for the purposes described therein.  These Cookies are not integral to the services provided by the Web Site to you and maybe blocked at your choosing via your internet browser’s privacy settings.  Please ensure that your internet browser is up-to-date and consult the help and guidance provided by the developer of your browser if you are unsure as to how to adjust your privacy settings.]

9.0 How we use Cookies

Devstars Ltd may set and access first-party Cookies on your computer.  cookies that may be placed on your computer are detailed in Schedule 1 to this Policy.  These cookies are integral to the services provided by the website to you.

You can choose to enable or disable cookies in your web browser. By default, your browser will accept cookies, however, this can be altered.  For further details please consult the help menu in your browser. Disabling cookies may prevent you from using the full range of services available on the website.

You may delete cookies, however, you may lose any information that enables you to access the website more quickly.

[The website uses the third-party Cookies detailed in Schedule 2 to this Policy for the purposes described therein. These cookies are not integral to the services provided by the website to you and maybe blocked at your choosing via your internet browser’s privacy settings.  Please ensure that your internet browser is up-to-date and consult the help and guidance provided by the developer of your browser if you are unsure as to how to adjust your privacy settings.]